📦 Quick answers to Shoe Materials questions. Click any question to expand.
Q1: What is your MOQ (Minimum Order Quantity)?
Standard MOQ: 500+ meters per color for microfiber leather, PU, EVA, and rubber materials.
Custom order: MOQ may change depending on thickness, color mixing, or special specifications.
Not sure? Feel free to contact us to discuss your project needs.
Q2: Can I get free samples?
A: Yes, we offer free small samples (A4 size) of our standard materials for quality testing. The customer only needs to cover the shipping cost. If you need larger or customized samples, we can arrange them with a small sample fee, which will be fully refunded once you place a formal order.
Q3: Do you support custom colors?
Q4:What is your payment term?
A:TT 30% deposit + TT70% before shipment.
Q5: What is your typical production lead time?
A: For standard in-stock materials, lead time is 3-7 working days after receiving your deposit. For custom colors or bulk orders, the production cycle is usually 15-25 working days, depending on the quantity and specifications. We will provide you with a detailed timeline once the order is confirmed.
Q6: What are the differences between microfiber leather and genuine leather for shoes?
- More consistent quality and texture across the entire roll
- Better water resistance and scratch resistance
- More competitive pricing, without sacrificing durability
- Cruelty-free and more eco-friendly production process
- It’s ideal for casual shoes, sports shoes, and work boots where performance and cost are key.
Q7: What shoe materials do you specialize in?
- Microfiber leather and PU leather for shoe uppers and linings
- EVA foam and rubber for midsoles and outsoles
- Breathable and low-moisture materials for comfort footwearAll our products are engineered for durability, flexibility, and compliance with international standards.
Q8: How do I get a quotation?
Q9: Which ports do you ship from?
A: Mainly Xiamen port. We can also arrange shipment from Ningbo, Shanghai or Guangzhou if needed.
Q10: Do you offer door-to-door shipping?
A:For small samples: we use DHL, FedEx, or UPS.
For bulk orders: FOB or CIF terms — we can help arrange freight forwarding.
Q11: What is your warranty or after-sales policy?
A:
We inspect all materials before shipping (color, thickness, durability).
If there is a quality issue caused by production, we will replace or refund.
For problems due to storage or handling, we provide technical support.
